Mike the foreman did a flawless job moving the drain. Quick, easy, and professional. 10/10

⭐️⭐️⭐️⭐️⭐️VERY SATISFIED CUSTOMER: About 5 years ago we purchased a home that had a Pre-existing waterproofing system in place from BWM. The system was under warranty, and we struggled... read more to get the previous BWM owners to come out and service what needed to be done. It was countless phone calls, and sadly a run around and dead end. The former office manager (Shawn I believe) was very** difficult to work with, and quite rude. The company has sense restructured and is under new (wonderful) ownership. Thank GOD for the people they have now!! They are truly the kindest, most respectful, and hard working crews/staff you will meet. Robert in the office is so kind and professional!!! What a breath of fresh air. He is tentative to respond, or remind of apts, and helpful and willing to answer questions or concerns. Ty Robert! Kiko came out and looked at what needed to be done in our basement, and without hesitation said it needed to be fixed. It was a big job. This was both a very physically difficult job, and a costly ‘warranty job’ fixing work from the previous owners (now out of their pocket). Kiko stood by the warranty, and the work was done, I could have cried grateful tears! Kiko and his crew had to have put in 10+ hours of breaking cement, hauling gravel/broken up stairs, and fresh gravel back down before cementing it again. They had sweat running, and never hesitated to smile, say something kind, or acknowledge my 3year old who showed them multiple colorings. These are good men! Men that I would highly recommend completing this kind of work. At the end of a VERY long day, Kiko insisted on wiping up any speck of dust or debris on his hands and knees. He had to have been exhausted, but left my home in better condition that it was before he/they had entered. They did a beautiful job in the basement and their time and work was extremely appreciated. They will FAR exceed your expectations with quality work and customer service, 10/10.

Excellent experience. From Tim in sales to Robert from the office keeping me updated throughout, and Mike and Brian’s installation, everyone at BWM went above and beyond. No problems at... read more all. Extremely professional, exceptional work, friendly and helpful. Highly recommend.